Privacy Policy
Last updated: November 28, 2024
1. Information We Collect
We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support.
Account information: name, email address, and password when you register.
Usage data: pages visited, features used, stocks analyzed, and signals generated.
Payment information: when you subscribe to Pro or purchase credits, payment is processed by our payment provider (Stripe). We do not store your full card number.
Technical data: IP address, browser type, device information, and cookies.
2. How We Use Your Information
We use the information we collect to:
• Provide, maintain, and improve our services
• Process transactions and send related information
• Send technical notices and support messages
• Respond to your comments and questions
• Monitor usage patterns to improve the platform
• Comply with legal obligations
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:
Service providers: We share information with vendors who perform services on our behalf (e.g., Stripe for payments, Supabase for database hosting, Vercel for infrastructure).
Legal requirements: We may disclose information if required by law or in response to valid legal process.
Business transfers: In the event of a merger or acquisition, your information may be transferred as part of that transaction.
4. Data Retention
We retain your account information for as long as your account is active or as needed to provide services. You may delete your account at any time from your account settings. After deletion, we may retain anonymized usage data for analytics purposes.
5. Cookies
We use cookies and similar tracking technologies to maintain your session, remember your preferences, and analyze usage patterns. You can control cookie settings through your browser. Disabling cookies may affect some functionality of the platform.
6. Security
We implement industry-standard security measures to protect your information, including encryption in transit (TLS) and at rest. We use Supabase for authentication and data storage, which follows SOC 2 security practices. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
7. Third-Party Services
StockSignal24 integrates with third-party data providers including Financial Modeling Prep (FMP) for stock data. Our use of these services is governed by their respective privacy policies. We are not responsible for the privacy practices of third-party services.
8. Children's Privacy
StockSignal24 is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will delete it promptly.
9. Your Rights
Depending on your location, you may have the right to:
• Access the personal information we hold about you
• Correct inaccurate or incomplete information
• Request deletion of your personal information
• Object to or restrict our processing of your information
• Data portability
To exercise these rights, contact us at the email address below.
10. International Users
StockSignal24 is based in India. If you are accessing our services from outside India, please be aware that your information may be transferred to and processed in India or other countries where our service providers operate.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page with an updated date. Your continued use of the service after changes constitutes your acceptance of the updated policy.
12. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us at:
Email: support@stocksignal24.com
Website: https://stocksignal24.com/contact